Advanced Diploma in Call Center and BPO Management

CodeADCCM
Name Advanced Diploma in Call Center and BPO Management
Description

The ADCCM meets the challenge faced by students to constantly update their skills in today's competitive world. This course provides knowledge and Skills of Call Center and BPO Management.

Curriculum Principal and Practice of Management
Call Center Management
Customer Relationship Management
BPO (Business Process Outsourcing)
 
Pre-Requisites10+2 or Equivalent
Duration Fast Track :3 Months
Regular : 1 Year
Fees INR USD
13,900 400